Please read these cuci365 Terms & Conditions carefully before using our platform. By registering or using cuci365 services, you are deemed to have read, understood, and agreed to all the rules set out herein.
Before reading the full Terms & Conditions, here is a summary of the most important points every cuci365 player should know
Important Note: These Terms & Conditions constitute a legally binding agreement between you ("Player") and cuci365 ("Platform"). By registering an account or using any cuci365 service, you confirm that you have read, understood, and agreed to all terms stated herein. If you do not agree with any part of these terms, please discontinue use of this platform immediately.
Cuci365 is an online Sports Betting and casino platform operating legally under a recognised international licence. The platform provides sports betting, Live Casino, virtual sports and various other online gaming services to eligible Malaysian players.
By accessing or using the cuci365 website, mobile app or any related services, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all other policies and guidelines published by cuci365 from time to time.
The latest version of these Terms & Conditions takes effect from 1 January 2026. Any changes will be announced on the platform and via email to all registered cuci365 members.
To use cuci365 to its full extent, you need to register a valid account. Registration is free and takes less than two minutes. However, there are certain conditions that every prospective player must meet.
The eligibility requirements to register a cuci365 account are as follows:
Cuci365 reserves the right to request identity verification documents at any time, including a copy of your Malaysian identity card (MyKad), bank statement or other relevant documents. Failure to submit the requested documents within the specified timeframe may result in account suspension or closure.
Warning: Providing false or misleading information during cuci365 registration is a serious violation. Accounts found to be using a false identity or inaccurate information will be closed immediately and all remaining funds may be forfeited.
Cuci365 supports all major Malaysian payment methods to facilitate seamless deposits and withdrawals. All transactions are processed in Malaysian Ringgit (MYR) through secure, encrypted payment channels.
Accepted deposit methods at cuci365 are:
For withdrawals, cuci365 processes all requests within 15 to 60 minutes for players who have completed the account verification (KYC) process. First-time withdrawals may take up to 24 hours for additional security checks.
cuci365 Transaction Limits: The minimum deposit is RM20 while the maximum deposit depends on the chosen payment method. The minimum withdrawal is RM50 and players may request withdrawals of up to RM50,000 business days, subject to full account verification.
Cuci365 does not charge any processing fees for deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond cuci365's control. Players are advised to review their respective payment provider's terms before making any transaction.
Cuci365 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms stated on the relevant promotions page. Players are advised to read the bonus terms carefully before claiming.
The general terms applicable to all cuci365 bonuses are as follows:
Bonus Abuse Warning: cuci365 employs sophisticated detection systems to identify any attempts to abuse the bonus programme. If a player is found to be exploiting the cuci365 bonus system, all associated winnings will be voided and the account may be closed without notice.
Cuci365 offers an extensive range of betting markets covering football (Malaysia Super League, English Premier League, La Liga), badminton, cricket, tennis, basketball, e-sports (Mobile Legends, Valorant, CS2) and many more. Specific rules apply to each market.
The general betting rules at cuci365 are as follows:
For in-play betting, odds change in real time based on how a match unfolds. cuci365 is not responsible for any in-play bets that are rejected due to data delays or rapid odds movement. Players are advised to understand these risks before placing any in-play bets.
Parlay bets on cuci365 require a minimum of 2 selections and a maximum of 15 selections per slip. Parlay winnings are calculated by multiplying all selected odds together and are subject to cuci365's maximum payout limit.
Cuci365 is committed to maintaining a safe, fair, and enjoyable betting environment for all Malaysian players. As such, all users of our platform are expected to adhere to certain standards of conduct.
The following actions are strictly prohibited on the cuci365 platform:
Players who violate any of these conduct rules will face disciplinary action, which may include a formal warning, temporary account suspension, permanent account closure, and in serious cases, legal action.
Cuci365 takes the protection of our Malaysian players' personal data seriously. All data collected during registration and platform use is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Data collected by cuci365 includes full name, identity card number, email address, phone number, bank account details and transaction history. This data is used solely for account verification, payment processing, fraud prevention and improving cuci365's services.
Cuci365 reserves the right to suspend or close any player account at any time where reasonable grounds exist, including but not limited to a breach of these Terms & Conditions, suspicious activity, or at the request of the relevant authorities.
Players may also request to close their cuci365 account at any time by contacting our support team via live chat or email at support@cuci365.ws. Prior to closure, all wagering requirements tied to active bonuses must be fulfilled, or those bonuses will be forfeited.
If your cuci365 account is closed at your own request, any remaining balance will be returned to the original payment method within 3 to 5 business days, subject to the fulfilment of all relevant conditions.
Cuci365 is fully committed to responsible gaming practices. We believe that betting should remain an enjoyable form of entertainment, not a source of stress or financial hardship. All cuci365 players are encouraged to set personal limits to keep their betting activity in check.
The responsible gaming tools provided by cuci365 to all players are:
For more information on responsible gambling, please visit the Responsible Gaming which contains comprehensive guides and useful support resources.
Cuci365 shall not be liable for any direct, indirect, incidental, or consequential losses suffered by players arising from the use of our platform, including but not limited to financial losses from betting activity, technical disruptions, or platform unavailability.
Cuci365's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days preceding the claim. This liability cap applies in full to the extent permitted by applicable law.
Reminder: Betting carries real financial risk. cuci365 does not guarantee any winnings. Please bet only with money you can afford to lose and never with borrowed funds or money set aside for daily necessities.
If you have any complaints or disputes regarding cuci365's services, we encourage you to contact our customer support team first via 24/7 live chat or email at support@cuci365.ws. Most issues are resolved within 24 hours.
The official cuci365 dispute resolution procedure is as follows:
These cuci365 Terms & Conditions are governed by and interpreted in accordance with the laws and regulations applicable under cuci365's operating licence. Any dispute that cannot be resolved internally will be referred to the arbitration body designated by cuci365's licensing authority.
Should any provision of these Terms & Conditions be found invalid, unenforceable, or inconsistent with applicable law, that provision shall be reinterpreted or severed from the document without affecting the validity of the remaining provisions still in force.
Contact Us: If you have any questions regarding these cuci365 Terms & Conditions, please contact our team by email at support@cuci365.ws or via live chat, available 24 hours a day, 7 days a week. We pride ourselves on responding in under 3 minutes.